HABC Level 2 Award in Customer Service Costs: £120.00 per learner - Classroom
Who is this qualification for? This qualification is aimed at individuals working or preparing to work in a customer service role or where using the telephone is a part of their role.
WHAT DOES THE QUALIFICATION COVER? Topics include: • understanding how to work in a customer service environment • communication in customer service • the principles of personal performance and development • the principles of working in a business environment • working with others in a business environment Course Duration - 1 Day .